Frequently Asked Questions
Find answers to all your queries about our service.
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Can I transfer from my friend’s credit card
9XMarkets doesn’t allow third party deposits and withdrawals.Funds can only be sent to an account in the same name as the 9X Markets trading account.
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Are there charges for withdrawing funds from my account?
We typically do not charge fees for deposits or withdrawing funds; however, we may be subject to charges from third party providers which we may, at the company’s discretion, pass on to the client. Please note that for Bank wires you will be liable for any fees and/or conversions applied by the banks
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How do I withdraw funds from my trading account?
in order to withdraw funds, you need to log in to your client portal , go to Withdraw funds to place a withdrawal request.
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Can I open additional / multiple accounts ?
Yes, you can request for an additional account from the client portal
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How do I deposit funds in my trading account?
We have multiple deposit options available for your convenience depending on the country you are depositing from, you can log into your client portal.
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How do I open a live account?
To open a live account, you just need to fill out an application form here.
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Can I use robots or EA on the MT5 platform?
Yes, you can run any Expert Advisors (EAs) available from third-party providers. We don’t restrict the use of any strategies involving EAs.
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Where are my funds held?
We segregate all client funds in a separate account from our own operating funds. We only keep client funds in top-tier banks